Terms and Conditions

Welcome to our website, If you visit our website it means that you automatically accept all these terms and conditions. Please carefully read all information concerning our guidelines, terms and agreements.

These are the terms and conditions applicable to your use of our services at the Website.  Please read this Agreement carefully before accessing or using the Website.  This Agreement spells out what you can expect from us and what we expect from you.  In accessing, browsing and/or using any area of the Website, you acknowledge that you have read, understand, and agree to be bound by the terms and conditions set forth in this Agreement.  We may make revisions to this Agreement from time to time.  By using the Website, you agree to be bound by such revisions and should therefore periodically visit this page to determine the then current version of this Agreement to which you are bound.  If you do not agree to the terms and conditions under this Agreement, do not use the Website.
Trademarks.  The trademarks, service marks, and logos (collectively “Trademarks”) used and displayed on the Website are registered and unregistered marks owned by the Company, its affiliates or others.  Nothing on the Website should be construed as granting by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Website without the prior written permission of the Company.  The Company aggressively enforces its intellectual property rights to the fullest extent of the law.  The name of the Company and the Company logo may not be used in any way, including in advertising or publicity pertaining to distribution of materials on the Website, without the prior written permission of the Company.  The Trademarks may not be used (i) to identify products or services that are not the Company’s, (ii) in any manner likely to cause confusion, (iii) in or as a part of your own trademarks, (iv) in a manner that implies that the Company sponsors or endorses your products or services or (v) in any manner that disparages or discredits the Company.

DISCLAIMER OF WARRANTIES, LIMITATION OF LIABILITY, AND EXCLUSIONS AND LIMITATIONS.

THE WEBSITE AND OUR SERVICES ARE PROVIDED BY THE COMPANY ON AN “AS IS” AND ‘‘AS AVAILABLE” BASIS.  THE COMPANY MAKES NO REPRESENTATION OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE, OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS, INCLUDED ON THE WEBSITE.  TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  THE COMPANY DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS ON THE WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY OR OTHERWISE.

UNDER NO CIRCUMSTANCES INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL THE COMPANY OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING THE WEBSITE BE LIABLE FOR ANY LOST PROFITS OR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (“LOSSES”) THAT RESULT FROM THE USE OF OR INABILITY TO USE THE WEBSITE, INCLUDING BUT NOT LIMITED TO LOSSES ARISING FROM YOUR RELIANCE ON ANY INFORMATION OBTAINED FROM THE WEBSITE OR FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO THE WEBSITE’S RECORDS, PROGRAMS OR SERVICES.  YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE, AND SERVICES AVAILABLE THROUGH THE WEBSITE.  SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Third Party Content. 

The Website may provide, or third parties may provide, links to other World Wide Web sites or resources.  Because the Company has no control over such sites and resources, you acknowledge and agree that the Company is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.  You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.  You further acknowledge that the Company shall not be held responsible for the accuracy, copyright or trademark compliance, legality, or decency of material contained in sites listed in the Website listings or search results, or that is otherwise provided to the Company by third parties.

Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through the Website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser.  You agree that the Company shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Website.

Privacy Policy. 

In accordance with the terms of the Website’s Privacy Policy, incorporated by reference, the Website respects your privacy.

Governing Law.

This Agreement shall be governed by, and construed in accordance with, the laws of Florida, without regard to its choice of laws principles.
 
⦁ The Company’s Proprietary Rights.

You acknowledge and agree that the Website and any necessary software used in connection with the Website (the “Software”) contain proprietary and confidential information that is protected by applicable intellectual property and other laws.  You further acknowledge and agree that content contained in sponsor advertisements or information presented to you through the Website or advertisers is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. The Company grants you a personal, non-transferable and non-exclusive right to use the Website through a Web browser.

Your affirmative act of using this Site and/or registering for the Site or the Services constitutes your electronic signature to these Terms of Use and your consent to enter into agreements with us electronically.

If you have any questions about these Terms, please contact us.
As always, Our commitment to excellent customer service is our top priority. 

Payments and Ordering

Please read this information to help place your order. 

Call Us: 1-800-940-9894
Online Ordering: You can place your order directly on our website by adding products to your cart and then follow the checkout procedure. 

Payments
Credit Cards: Place your order online or give us a call at 1-800-940-9894 or use our online secure checkout.

Wire Transfer: Please place your order online and click ” Check or wire Transfer” After you place your order online, Send us a quick email and we will respond with our bank wire instructions. You can email us at sales@vuduenergy.com

Purchase Order: PO’s are only accepted from government and pre-approved business partners. To issue a PO please email sales@vuduenergy.com, we will email back you within 24 hours. 

International Orders: All international orders must be paid by wire transfer. Please email sales@vuduenergy.com

Worldwide Shipping & Export

Not all shipping departments are created equal.
We take great pride in the speed and efficiency of our warehouse staff and facility. Our warehouse personnel are second-to-none and many of them have been with us for years. They know our customer’s needs and expectations and strive to exceed them.
 
We are an approved UPS, DHL, and FEDEX Hazardous Materials Shipping Partner
We can overnight packages and have Expedited service available for an additional charge.

US & WORLDWIDE SHIPPING 
AVERAGE ARRIVAL TIME: 4-10 Business Days
What sets us apart from the rest?
⦁ Fast Shipping – Some in stock items can be shipped the same day.
⦁ Huge In-Stock Inventory – We stock what we sell  (due to high demand please check products are in stock before ordering.)
⦁ Accuracy – ALL orders are double-checked for accuracy before packaging
⦁ Great Selection – We have a lithium ion battery for almost any applications.
⦁ Best Customer Service – Our obsession with customer service starts from the top of the company and is ingrained in every team member.
⦁ Knowledge – We know the products we sell. We take pride in the reliability and expertise of our staff.
⦁ Peace of Mind – We stand behind every product we sell, 24/7 Online tech support / Call us 7 days a week 1-800-940-9894

Back Orders From time to time we encounter gaps in inventory. Below is information about how we handle items that are on backorder.
Some item’s may not be readily available and must be ordered from our factory. Within 48 hours after you place your order we will notify you by email if the item is on back order and provide you with the expected ship date, If the products have not yet shipped you can cancel your order anytime. Production delays do happen, We apologize in advance and will do everything to help you get your products as soon as possible.